Expert answers
Denis Astanin:
And then there's atmospheric pressure... Of course you can, if the temperature in the room falls within the range of the thermometer. For example, if the temperature in the room is -5, and the thermometer scale is from 0 to +60, then it is impossible. And if the temperature falls within this interval, then it is possible and the readings will be correct. These thermometers use alcohol as the liquid, not mercury.
Evgeny Zubov:
Navryatli
Albert:
No . It will show incorrect data.
Dmitry Nizyaev:
And the liquid inside the thermometer is simply NOT KNOWN what exactly is outside, water or air. You can measure, of course. The accuracy won't change at all.
metoflex. No, there is another difference between a street and a water thermometer: in the ratio of the volume of the flask to the length of the tube. Simply put - a different range of measurements. The pressure has absolutely nothing to do with it, because inside the thermometer, in any case, the pressure is zero. Only the coefficient of thermal expansion of the liquid, its amount in the flask and the diameter-length of the tube play a role. The thinner the tube, the faster the same liquid rises through it. The larger the volume of the flask, the faster the liquid rises through the same tube. Just geometry. But in any case, the pressure is zero, the air is specially pumped out of the tube so that its elasticity does not distort the movement of the liquid. The pressure can change only in one case - when the thermometer is overheated and the liquid touches the upper end of the tube. But this also means the death of the thermometer, since the liquid is not compressed, and the tube will be instantly torn.
Alexander Dunaev:
It seems to me that it is possible. For the only difference from an ordinary thermometer is that the flask in which mercury is located can withstand pressures greater than atmospheric ones.
Albert, could you explain the reason why the wrong information will be displayed on the thermometer scale? (I got an error in my head from your point of view)
Dmitry Nizyaev I understand everything, I just meant the pressure on the flask itself, from the side of water, when we immerse it in water. That is, the glass should be thicker so that it does not crack under pressure from the water side.
MwenMas:
Of course you can.
Artur Pomishin:
nit
Alina Afilintova:
Casio Protek watch, there is for this :))
Principle of operation or how the device works
The device works quite simply, for which a laser point is used in its design. This point is sent to the object, the temperature of which needs to be known. To take measurements and find out what the temperature of the wall or battery is, you need to point the device at them and press the trigger button. When a button is pressed, a laser dot appears and within seconds the corresponding temperature readings are displayed on the screen.
It is interesting! The laser point on the device can be turned off, and its main purpose is to aim at an object whose temperature you want to know. This is relevant if it is necessary to measure the temperature of elements on an electronic board, etc.
The heated surface radiates corresponding heat waves. Moreover, the device can measure not only positive temperature values, but also negative ones. Thermal waves are projected through the socket in the device onto the pyrometric sensor. At the sensor, thermal energy is converted into electrical energy. The microprocessor evaluates the magnitude of electrical impulses using special algorithms, and displays it on the screen of the device in a human-readable format.
The devices are powered by autonomous batteries, and depending on the models, these can be ordinary finger batteries or lithium-ion batteries.Models with Li-Ion batteries are more expensive, so you need to decide on the rationality of their purchase yourself.
The value of the temperature regime of hot water
It is necessary to monitor the temperature of the water flowing from the hot tap not only for economic reasons, but also for reasons of epidemiological safety.
This point is especially relevant for young children, elderly people with disabilities and other groups of citizens. In order not to endanger the life and health of citizens, the water temperature should not deviate from the established norms more than the maximum possible deviations, both up and down.
The water temperature within the established norms is not just a matter of comfort, but also of the sanitary and epidemiological safety of citizens.
Sometimes, although it happens quite rarely, the water temperature can significantly exceed the established norms. Such a deviation creates a risk of thermal damage to the skin.
The rate of consumption of hot and cold water per person.
Who to call if hot water is turned off,
To prevent this, you should know what consequences for the skin can lead to exposure to hot water of a certain temperature:
- + 50 ° C - when the skin is exposed to water of this temperature for more than 1.5 minutes, a slight thermal burn of the skin may occur;
- + 55 ° C - when exposed to water of this temperature, a burn of the skin can occur within 15 seconds;
- +60°C - thermal damage to the skin will occur when exposed for 5 seconds;
- +65°C - severe thermal damage to the skin will occur when exposed to a duration of 2 seconds;
- + 70 ° C - when water of this temperature is exposed to the skin, severe thermal damage occurs instantly.
Cases when water flows from a hot tap, the temperature of which is much lower than the standard, are very common. This not only leads to an increase in its consumption and, as a result, financial costs for paying for a poor-quality service, but also makes it possible to develop many negative situations.
For example, in a hot water supply system, in the event of a significant drop in water temperature, the most favorable conditions are created for the life and development of various harmful microorganisms that can cause a number of diseases in humans.
Most often in such conditions, the legionella bacterium begins to develop. Warm fresh water is the most favorable environment for its life and reproduction. This pathogenic bacterium is a gram-negative rod, the size of which does not exceed 3 microns.
The underheating of the water entering the hot water supply system leads to the fact that the most favorable environment for legionella is created in pipes and boilers.
As a result, they begin to develop rapidly and form huge colonies. This, in turn, poses a significant threat to human health.
For these pathogenic bacteria, the optimal habitat is warm fresh water. It is for this reason that they quite often infect low-temperature heating systems, where they create entire colonies.
Legionella can cause many diseases, the most severe of which is pneumonia with various complications.
This bacterium can enter your body while taking a bath or shower, when performing various hygiene procedures, as well as from dishes that have been washed with contaminated water as a result of underheating.
When the water is heated to temperatures that are set by the current regulations, then the bacteria have no chance to survive and multiply, which means that the likelihood of your infection is reduced to almost zero. For water to be fully thermally disinfected, it must be heated to at least 80°C.
Let's look at how water temperature affects the development and vital activity of legionella:
- When the water temperature is less than 20°C, the bacterium loses its activity, it ceases to multiply, falls into anabiosis, but it does not die;
- Water, the temperature of which ranges from 25 to 45 ° C, is the most favorable environment for the habitat, life and reproduction of this bacterium;
- If the water temperature stays at 55°C for 6 hours, these bacteria will die;
- If the water temperature is 60°C, legionella colonies will be destroyed within 35 minutes;
- When the water temperature rises to 65°C, the bacteria die within 2 minutes;
- At a water temperature of 70 to 80°C, there is a complete thermal disinfection of water.
How to measure the air temperature in the apartment
The climatic conditions of our country are such that with the advent of cold weather, houses and apartments need heating. If in a private house its owner takes care of creating an optimal microclimate, then all apartment buildings are heated centrally.
Either the supplier organization (if the heat supply contract is concluded directly) or the intermediary - the management company - should be responsible for the quality supply of heat. The cost of heat supply services is growing, which cannot be said about the quality. Utilities refer to worn-out heating networks, to low-grade products of suppliers, but they are in no hurry to recalculate for their flaws.
Meanwhile, housing heating parameters have a state standard.
Failure to comply with the limit values entails at least a reduction in payment.
With maximum deviations from the norms, payment is not made at all (Decree of the Government of the Russian Federation of May 06, 2011, p. 98). You can learn more about what the air temperature should be during the heating season from this article. Restrictions in the supply of heat are possible:
- Maximum 8 hours if the apartment is 10 degrees;
- No more than a day during a calendar month;
- Within 16 hours, if the room temperature does not exceed 12 degrees;
- The 4 hour limit is set at 8 degrees.
Organizations of housing and communal services should be guided by GOST R 51617-2000: “Housing and communal services”, which indicates the characteristics of the maximum allowable temperature conditions:
- In rooms classified as common property (except for attics and basements) - at least 16 degrees;
- In the apartment - at least 18 degrees (in rooms located at the corners of buildings - 20 degrees);
- Attics and basements - from 4 degrees and above.
- In the bathroom and in the restroom combined with the bathroom - at least 25 degrees;
In houses with two or more floors, staircases may not be heated if there is a heating system in the apartments.
Heating of stairs is not provided for in areas with winter temperatures of 5 degrees or more (SNiP 41-01-2003 "Heating, ventilation and air conditioning"). Before demanding lower fees from public utilities, check the tightness of windows and doors.
Representatives of the managing organization will definitely examine the places of possible heat leakage, and if they find gaps with a draft, there will be no recalculation. There are standards for taking measurements - paragraph 4 of the "Control Method" GOST 30494-96:
- When outside the window is warm (above 5 degrees) clear weather - you can not measure. The sun warms up the room and affects the temperature, increasing it;
- The device with automatic registration of temperature indicators must work for at least two hours;
- Measurements are made by the device with a maximum deviation of up to 0.1 degrees;
- With a manual thermometer, the temperature is determined at least three times, with a mandatory five-minute interval. The arithmetic mean of the readings is taken as the room temperature;
- Ball thermometer readings are taken only after 20 minutes after the installation of the device.
How to measure the temperature in the apartment
Often the temperature in the apartment during the cold season does not meet the standards according to GOST.This may be the basis for filing a complaint with the appropriate authorities in order to eliminate violations. In order for the complaint to be justified, it is necessary to correctly measure the temperature in the apartment and record the result. To obtain reliable parameters, you must follow some rules:
- Measurement cannot be made on a sunny day. Even on winter days, the sun's rays can warm up the rooms to some extent. Therefore, it is recommended to measure the temperature on a cloudy day or in the early morning.
- In the cold season, measurements cannot be made at an outside temperature below minus 5 degrees.
- Before starting the measurement, you should check for the presence or absence of heat leaks from the living quarters. It can be old windows, violation of the tightness of interpanel seams. If the causes of heat leakage are found, the measurement is carried out only after they have been eliminated.
- The temperature in apartments is measured in two rooms (with the exception of one-room apartments). The measurement is made three times with a 5-minute interval.
- The temperature measuring device in the apartment during the procedure must be at a distance of at least a meter from the outer wall and at least one and a half meters from the floor. All devices used for measurements must be pre-tested.
- Before contacting the emergency dispatch service, it is advisable to conduct a preliminary measurement yourself in order to compare the data obtained.
Employees of the emergency team measure the temperature in accordance with all the rules and draw up an act. It should include the following items:
- the date of the temperature measurement in the apartment;
- data on the composition of the commission that carried out the measurement;
- description of the apartment;
- instrument readings;
- temperature value;
- signatures.
For your information
The act of measuring the temperature in the apartment is drawn up in two copies. One remains with the owner of the apartment, the other - with the members of the commission.
How to measure the temperature in a room
When it comes to temperatures, the most used scale in the world is Celsius. One that measures temperature in degrees Celsius. It was named as such, in honor of Andres Celsius.
The app is a classic Celsius/Fahrenheit thermometer.
This app can measure and display the temperature of the environment your device is in (indoor) and also display the current outdoor (outdoor) temperature for your location. The accuracy of the measured room temperature on most devices is limited because very few devices have an outside temperature sensor. Most devices measure and display the temperature of the internal electronics, and this only looks like the actual room temperature and if the device has been in standby for a long time.
Determination of air humidity
Humidity depends on the content
it contains water vapor. hygienic
the value of air humidity is determined,
mainly by its effect on thermal
human exchange. High humidity
air combined with its high
temperature hinders heat dissipation.
If the air temperature is close or
above body temperature, heat dissipation
carried out only thanks to
evaporation of sweat from the surface of the skin. But
The latter is possible only if
low air humidity. At high
humidity hinders heat dissipation and
through evaporation, which
the body overheats.
High humidity combined
with low temperature contributes
heat transfer by conduction and convection,
which can lead to cold
and the occurrence of colds.
Too low air humidity
(relative humidity 10-15%) combined
with a high temperature makes you feel
thirst, dries the mucous membranes of the mouth and
upper respiratory tract, but dry
air is transported under all conditions
lighter than wet.
The most favorable is
relative humidity within
30-60% at an air temperature of 18-20°C and
its weak movement (0.2-0.4 m / s).
Humidity is characterized
the following values:
Absolute humidity - elasticity of water
vapors in
at the moment in
air (expressed in
millimeters of mercury), or
amount of water vapor in grams,
contained in 1 m3
air at the time of the study.
Maximum humidity
is the elasticity of water vapor at full
saturation of the air with moisture at a given
temperature, or the amount of water
vapors in grams required for complete
saturation 1 m3
air at a given temperature.
The maximum air humidity depends
from temperature. The higher the temperature
air, the more water is required
vapor for
its complete saturation.
Relative Humidity—
ratio of absolute humidity to
maximum, expressed as a percentage.
saturation deficit
is the difference between
maximum and absolute humidity.
Physiological deficit
saturation —
difference between maximum humidity
air at a temperature of 37°C (temperature
body) and absolute humidity
at the time of the study. He points out
how many grams of water can be extracted from
body cubic meter inhaled
air.
Dew point
- temperature, at
which the air becomes saturated
water vapor.
The absolute humidity of the air is determined
devices called
psychrometers. There are two psychrometers
types: stationary and aspiration.
Stationary psychrometer
august
consists of two identical mercury or
alcohol thermometers, conventionally called
"wet" and "dry". Storage tank
wet bulb wrapped
a piece of thin matter (cambric, gauze),
the end of which is lowered into a vessel with
distilled water. Top edge
vessel should be at a distance
3-4 cm from the thermometer reservoir. WITH
the surface of wet matter occurs
evaporation of water. For the evaporation process
heat is expended, so "wet"
the thermometer will cool and show
lower temperature than "dry".
When determining air humidity
device must be protected from sources
radiation and random air movements.
Readings of both thermometers
produced 10-15 minutes after installation
device. Absolute humidity is calculated
according to the following formula:
A
= f—a(t1—t2)B,
where A is
desired absolute
humidity;
f
- maximum voltage
water vapor at a temperature of "wet"
thermometer;
a - psychrometric
coefficient, which, when determined
atmospheric humidity
is taken equal to 0.00074, when determining
room air humidity - 0.0011;
tl- testimony
dry thermometer;
t2
- wet readings
thermometer;
B is the barometric pressure at the moment
observations.
Example.In the study of humidity
operating room air dry thermometer
showed 21 ° C, wet - 17 ° C. barometric
pressure 756 mm. rt. Art.
According to the table 1 find the maximum humidity
at wet bulb temperature,
those. at 17°C. It is equal to 14.53 mm. Substitute
all values into the formula:
A \u003d 14.53 - 0.0011 x
(21 - 17) x
756 = 11.21 mm. rt. Art.
Table 1
How to measure temperature and humidity in a room
When you have an elevated temperature, you will immediately catch the heat at the edges of your nose.
If an indicator needle is added to the system so that it can be moved along a graduated scale and calibrated with another reference thermometer, a metal thermometer is provided. Some physical quantities associated with electricity change with temperature according to a well-known law, which makes it possible to use it as thermometric properties.Such is the case of the electrical resistance of metals, the law of change of which with temperature belongs to the type.
Once all the parameters of the above equation are known, the temperature measurement is reduced to another resistance on a scale calibrated to the effect.
Thermistor thermometers are a variant of resistance thermometers.
These thermometers allow you to use if you need to touch objects, allowing you to measure them when they are moving or away, as well as when their temperature is very high. As the name suggests, they consist of two sheets of metal whose decomposition coefficients are different. When there is a change in temperature, one of the sheets is first bent, and this movement translates into a needle that signals the temperature.
This class of thermometers can operate both at constant pressure and in volume.
Having a very accurate measuring system, they are commonly used to adjust other thermometers. They measure temperature through a platinum wire that is attached to an electrical resistance that changes with temperature.
Similar services are provided by SES.
When choosing an organization, you need to take into account the availability of an accreditation certificate for conducting such activities, check whether thermometers or pyrometers are provided with timely verification. Otherwise, the results will be invalidated, and the money will be wasted.
The cost of services is quite high, it can reach up to 10,000 rubles. The customer will have to pay, but later they can be returned if you file a lawsuit in court, where you apply for compensation.
Compiling an application for a freeze
A paper to the management company about the measurement is drawn up according to the following algorithm:
- The header contains the name of the criminal code, full name.
Otherwise, the data will not be taken into account.
To measure temperatures with an infrared thermometer, you need to install a massive object a little more than one meter high in a place that is the center of two planes:
- The 1st plane is half a meter away from the battery and the outer wall
- 2nd plane - the intersection of the diagonals of the room
The picture shows this place more clearly.
After you put a massive object in the right place, wait a while for it to take the temperature of the room. Then point the beam of the infrared thermometer at it (while the beam should be at a height of 1 meter from the floor).
You need to measure the temperature in this way at least three times. The time between sets should not be less than 5 minutes.
To maintain normal humidity in the room, you must comply with ventilation standards and know what the relative humidity actually is.
Relative humidity is measured using a stationary or aspiration psychrometer. At home, it is usually measured with a stationary psychrometer, which can be purchased at a pharmacy (trade) network. To correctly measure the humidity of the air, you need to know the principle of operation of the psychrometer.
The stationary psychrometer consists of two thermometers.
The tank of one of them is wrapped with a cloth (batiste or gauze), the end of which is immersed in a cylinder with distilled water (you can also take tap water, but after a while the owner of the psychrometer will have to wash the psychrometer cylinder for a very long time).
The distance from the upper edge of the cylinder to the thermometer reservoir should be 3-4 cm so that there is a free exchange of air.
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5 answers to a question from lawyers 9111.ru
“How exactly is the air temperature measured in an apartment building? "
Arbitrarily, as the parties to the contract want.
Decree of the Government of the Russian Federation of 05/06/2011 N 354 "On the provision of utilities to owners and users of premises in apartment buildings and residential buildings" (together with the "Rules for the provision of utilities to owners and users of premises in apartment buildings and residential buildings") does not contain requirements for the procedure temperature measurement.
It is necessary that it be "in residential premises - not lower than +18 ° C (in corner rooms - +20 ° C), in areas with the temperature of the coldest five-day period (security of 0.92) -31 ° C and lower - in residential premises - not lower than +20 °C (in corner rooms - +22 °C);
in other premises in accordance with the requirements of the legislation of the Russian Federation on technical regulation (GOST R 51617-2000).
Permissible excess of the standard temperature - no more than 4 ° C;
permissible decrease in the standard temperature at night (from 0.00 to 5.00 hours) - no more than 3 °C;
a decrease in the air temperature in the living quarters during the daytime (from 5.00 to 0.00 hours) is not allowed.
You can continuously measure the temperature from 5.00 to 0.00 hours, if the parties agree.
Hello! Requirements for the quality of public heating services are named in clause 15 of Appendix 1 to the Rules for the provision of public services. In general, the air temperature in residential premises should not be lower than +18 ° C (in corner rooms - not lower than +20 ° C). in residential premises should be measured by the device, and not derived by calculation.
Chapter 10 of the rules approved by Decree of the Government of the Russian Federation of 06.05.2011 No. 354 provides for the procedure for establishing the fact of the provision of public services of inadequate quality and (or) with interruptions exceeding the established duration, in accordance with which, if the fact of the provision of public services of inadequate quality is detected, an inspection report is drawn up.
The audit report must indicate the date and time of the audit, the identified violations of the quality parameters of the public service, the methods (tools) used during the audit to identify such violations, conclusions about the date and time of the start of the violation of the quality of the public service.
Measurement of air temperature in residential premises is carried out in the room (if there are several rooms, in the largest living room), in the center of the planes 0.5 m from the inner surface of the outer wall and the heating element and in the center of the room (the point of intersection of the diagonal lines premises) at a height of 1 m. In this case, the measuring instruments must comply with the requirements of the standards (GOST 30494-96).
The procedure for drawing up acts on the absence of heat supply or a decrease in the quality of heat energy is also provided for in section 8 of the agreement, according to which an act confirming the fact of the absence of heat supply or a decrease in the quality of heat energy is drawn up and signed by representatives of the parties to the agreement at the initiative of the consumer. The act must indicate the initial time for the decrease in the quality of thermal energy, the time for submitting an application, the time for normalization of work, the total number of hours of absence or poor-quality heat supply, and the reasons for poor-quality heat supply. (source Ruling of the Fifteenth Arbitration Court of Appeal dated June 26, 2015 N 15AP-8568/2015 in case N A32-10515/2014)
One of the important conditions for a person's well-being is the optimal temperature in the apartment. First of all, the regulation of room temperature depends on human preferences: someone likes coolness, someone is more comfortable in warmth. However, one should not forget about the temperature regime recommended by experts in residential premises.Both overheating and hypothermia can adversely affect the health of households. Knowing the permissible upper and lower limits of room temperature in the apartment, you can easily adjust the comfortable microclimate in your home and not harm the health of the household.
Best Answers
Danil Nesterenko:
Simple ways to measure temperature The easiest and most well-known to all people way to determine whether the body temperature is elevated or not - just put your hand on your forehead. If the forehead is hot - there is a temperature, if it is cold - it is not. Accuracy cannot be achieved from this method, and by the way, it is not required. But few people know that the more correct way is to put your hand not on your forehead, but on the dimples under your knees and on your neck - these are the places that most accurately determine body temperature. There is another way - to calculate the pulse of a person at normal temperature, remember this figure. After that, count the pulse with the expected increase in temperature. Every ten "extra" beats per minute means that the temperature has risen by 1 degree. This is due to the fact that at high temperatures, people's pulse and breathing quicken. The above coefficients are valid for an adult, for a child everything is much more complicated - depending on the age, children have different normal pulses, so you have to use other methods of determining temperature without a thermometer. For example, you can determine by the frequency of breathing - this is easy to do unnoticed by the patient. The norm is about twenty breaths per minute, if there are more breaths per minute, this means that the person has a fever. And of course, the most striking signs of a feverish (not just elevated, but elevated to the limit) temperature can be called delirium, hallucinations, convulsions. In this case, a person should immediately be given antipyretics and call an ambulance, one should not self-medicate and assume that everything will pass by itself.
Lydia:
You can’t always determine with your hand, it’s better with your lips on your temple.
Artur Pomishin:
The first method is known to almost everyone. It is necessary to touch the forehead of a sick person with lips or eyelids. If there is a fever, the second person will notice it very quickly. You can touch it with your hand, but since the skin on it is rougher, it will be much more difficult to understand the difference.2 If you are alone, cup your palm, bring it to your mouth and exhale air into it. At elevated temperatures, you will feel heat in the wings of your nose. 3Check your pulse. With an increase in body temperature by one degree, the pulse increases by an average of 10 beats per minute. That is, if your pulse is 30 beats higher than usual, then your temperature is about forty degrees. But this method is only suitable for those who know their "working" pulse. And, of course, before the measurement, you should not perform physical activities, drink tea, coffee or smoke.
Temperature standards in the apartment
//Temperature in the apartmentOne of the important conditions for a person's well-being is the optimal temperature in the apartment. First of all, the regulation of room temperature depends on human preferences: someone likes coolness, someone is more comfortable in warmth. However, one should not forget about the temperature regime recommended by experts in residential premises.
Both overheating and hypothermia can adversely affect the health of households.
Knowing the permissible upper and lower limits of room temperature in the apartment, you can easily adjust the comfortable microclimate in your home and not harm the health of the household. Attention The temperature standards in residential premises are established by law. The temperature in the apartment is regulated by the "Parameters of the microclimate in the premises." According to this document, the air in each room must be warmed up in accordance with its functional purpose
The parameters of heat supply for each room are set. The average temperature for the entire apartment is also displayed.
It is 20 - 22 degrees. Attention!
If you have any questions, you can chat with a lawyer for free at the bottom of the screen or call: Moscow; Saint Petersburg; dob.480 Free call for the whole of Russia. There are sanitary and epidemiological requirements for the microclimate of the dwelling, in which the permissible limits of temperature indicators in the apartment are prescribed. The appendix to the decision of the Chief State Sanitary Doctor of Russia gives the following figures:
- in the lobby and on the stairwell, the thermometer should show 14 - 20 degrees;
- in the living room the temperature is from 18 to 24 degrees;
- in the inter-apartment corridor is allowed from 16 to 22 degrees;
- The optimum air temperature in the pantries is from 12 to 22 degrees Celsius.
- in the kitchen, bathroom and toilet, the recommended rate is from 18 to 26 degrees Celsius;
AttentionThese are the norms recommended during the heating season. In the warm season, according to SanPiN, the temperature in the apartment increases by 4 degrees. The difference between the temperature regimes in neighboring rooms should not exceed 3 degrees
In the warm season, according to SanPiN, the temperature in the apartment increases by 4 degrees. The difference between the temperature regimes in neighboring rooms should not exceed 3 degrees.
Otherwise, when moving around the apartment, a person feels discomfort. The normal air temperature in a dwelling depends on several factors: the season, the region of residence, and the technical features of the dwelling. An important criterion is the subjective preferences of a person, on which he relies when creating comfort in the house.
At the same time, the norms established by specialists are time-tested and based on the recommendations of doctors. Failure to follow these rules can lead to health problems. If the room is too hot, a person feels lethargic and fatigued.
Due to the loss of moisture, the blood becomes thicker, and the heart works with increased stress. In people with cardiovascular diseases, the condition worsens. For information In an overly warm environment, various pathogenic bacteria that can cause dangerous diseases actively multiply.
Step-by-step instructions for writing a complaint and a list of required documents
A well-written complaint about the temperature discrepancy in the apartment, which has a justification and is accompanied by the necessary papers, is an official document. The relevant authorities will not be able to ignore it. Complaints are made according to the following rules:
- The heading of the document is drawn up in the upper right corner: here they write the name of the authority they are applying to, their data: last name, first name and patronymic, phone number, address.
- In the center of the document, the name is written - the claim, and then its essence is stated, the violations committed in the heating supply and their consequences are described. It is necessary to indicate in what time period there was no heating or the temperature regime in the apartment did not meet the established standards.
- The following are the requirements of the applicant, including the requirement to recalculate utility bills (the right to recalculate is provided to users of utilities by Article 29 of the Law “On Protection of Consumer Rights”).
- The author of the complaint may indicate that in case of non-compliance with the requirements, he will apply to higher authorities for damages.
- The complaint is dated and signed at the end.
A sample complaint about the non-compliance of temperature standards in the apartment can be downloaded here.
If the complaint is collective, a sheet with the signatures of the tenants interested in the issue must be attached to it. In any case, it is drawn up in two copies. One remains in the institution, the other is marked with the incoming number and the date of receipt. The applicant retains this copy as a guarantee that his complaint will be considered.
The complaint is accompanied by a pre-drawn act of checking the temperature regime.